ThreatLocker
Turn Zero Trust Security Into a Scalable, Profitable MSP Service
ThreatLocker provides powerful endpoint protection and zero trust security controls. But without integration into your PSA, RMM, billing, and reporting systems, managing ThreatLocker can become time-consuming and inefficient. Alerts must be entered manually, license tracking is reconciled by hand, and clients rarely see clear reporting on the protection you’re delivering.
The Challenge:
Security alerts don’t flow into the PSA automatically, delaying remediation and risking SLA breaches.
License counts and usage must be reconciled manually, leading to billing errors and revenue leakage.
Client reports lack visibility into ThreatLocker activity, weakening perceived value.
Scaling zero trust management across multiple tenants increases technician workload.
The Solution — MSP Interfaces:
MSP Interfaces builds custom integrations that embed ThreatLocker directly into your MSP workflows:
PSA Integration: ThreatLocker security events automatically generate PSA tickets, with client mapping and SLA prioritization.
RMM Orchestration: Alerts and policy changes trigger automated workflows in your RMM, reducing technician effort.
Billing Automation: License usage syncs directly with PSA billing for accurate, recurring invoicing.
Reporting Integration: ThreatLocker activity, blocked applications, and compliance metrics are included in client-facing dashboards.
Multi-Tenant Management: Automated workflows allow consistent ThreatLocker deployment and management across all clients.
The Outcomes for Your MSP:
Cost Savings: Eliminate manual alert handling, billing reconciliation, and report building.
Scalability: Support more ThreatLocker users and clients without adding staff.
Accuracy: Ensure tickets, billing, and reporting are consistent and error-free.
Competitive Advantage: Differentiate your MSP by delivering fully integrated zero trust services competitors can’t match.
Client Trust: Prove your value with transparent reporting on ThreatLocker’s impact in protecting their environment.
ThreatLocker stops threats with zero trust. MSP Interfaces makes that protection scalable, efficient, and profitable for your MSP.
Use Case: Custom Integration of ThreatLocker With MSP Tools
Scenario:
An MSP delivers ThreatLocker to clients as part of its cybersecurity stack, providing zero trust security and endpoint protection. While ThreatLocker is highly effective, it operates in a silo. Technicians manually log security events into the PSA, reconcile licenses in spreadsheets, and compile reports for clients by hand. These inefficiencies increase costs, limit scalability, and make it harder to demonstrate value.
The Challenge Without Integration:
Manual Ticketing: ThreatLocker alerts (application blocks, privilege escalations, policy violations) must be entered into the PSA manually, delaying response and risking SLA breaches.
Billing Inefficiencies: License and subscription usage require manual reconciliation, leading to billing delays, errors, and missed revenue.
Reporting Gaps: Clients don’t see ThreatLocker security data in their standard MSP reports, reducing visibility into protection provided.
Scaling Bottlenecks: Supporting more ThreatLocker tenants increases technician workload, making growth less profitable.
Competitive Pressure: MSPs with automated, integrated zero trust workflows provide faster, more accurate service and stand out to clients.
The Solution With MSP Interfaces Custom Integration:
MSP Interfaces designs a tailored integration that makes ThreatLocker part of the MSP’s core workflows:
PSA Integration: ThreatLocker events automatically generate PSA tickets with client mapping, SLA priority, and remediation workflows.
RMM Automation: Security events trigger automated responses (e.g., isolate device, disable account, update policies) through the RMM.
Billing Automation: License and subscription usage sync directly into PSA invoices for accurate, recurring billing.
Reporting Integration: Blocked applications, policy changes, and endpoint activity feed into client-facing dashboards.
Standardized Management: Multi-tenant workflows ensure consistent ThreatLocker management across all clients.
The Business Outcomes:
Cost Savings: Eliminate wasted technician hours spent on manual ticketing, reconciliation, and report building.
Scalability: Manage more ThreatLocker clients and users without increasing staff.
Accuracy: Ensure billing, reporting, and ticketing are error-free and automated.
Competitive Advantage: Deliver a proactive, integrated zero trust service offering competitors can’t easily match.
Client Trust: Provide transparent, automated reports that demonstrate protection and compliance, reinforcing your MSP’s value.
With MSP Interfaces, ThreatLocker evolves from a standalone security tool into a fully integrated, scalable, and profitable zero trust service for your MSP.