Privileged Access Management
Make Privileged Access Management Scalable, Efficient, and Profitable
Keeper PAM gives your MSP the ability to secure, monitor, and control privileged accounts across client environments. But without tight integration into your PSA, RMM, billing, and reporting stack, privileged access management can quickly become another silo—expensive to operate, complex to scale, and harder to demonstrate value to clients.
The Challenge:
Privileged access events aren’t automatically tied to PSA tickets, leading to gaps in visibility and response.
Billing for PAM licenses and usage requires manual reconciliation, opening the door to revenue leakage.
Audit logs and compliance data from Keeper PAM aren’t consistently included in client-facing reports.
Onboarding and offboarding privileged accounts across multiple clients creates overhead and risk.
The Solution — MSP Interfaces:
MSP Interfaces builds custom integrations that make Keeper PAM a seamless part of your managed services:
PSA Ticketing: Privileged access activity (logins, escalations, violations) flows directly into PSA tickets with correct client mapping and SLA priority.
RMM Orchestration: Automate remediation steps from privileged access events, such as session termination or credential rotation.
Billing Automation: Sync Keeper PAM license usage into PSA billing for accurate, timely invoicing.
Reporting Integration: Feed access logs, compliance metrics, and audit trails into reporting dashboards for client and regulatory reporting.
User Lifecycle Automation: Automate provisioning and deprovisioning of privileged accounts in sync with PSA, AD, or HR systems.
The Outcomes for Your MSP:
Cost Savings: Reduce technician overhead tied to privileged account setup, monitoring, and reporting.
Scalability: Support privileged access management across more clients without adding staff.
Accuracy: Ensure ticketing, reporting, and billing are consistent, automated, and error-free.
Competitive Advantage: Differentiate by offering integrated, compliance-ready PAM services that others cannot easily match.
Client Trust: Deliver audit-ready reports and faster, automated responses that build client confidence and loyalty.
Keeper PAM secures privileged accounts. MSP Interfaces ensures that security is efficient, scalable, and profitable for your MSP.
Use Case: Custom Integration of Keeper PAM With MSP Tools
Scenario:
An MSP deploys Keeper PAM to control and monitor privileged accounts across multiple client environments. While the platform secures access effectively, managing it in isolation creates overhead. Technicians manually review access logs, enter events into the PSA, and reconcile licenses for billing. This slows operations, introduces errors, and limits the MSP’s ability to scale privileged access management profitably.
The Challenge Without Integration:
Manual Ticketing: Privileged access events (e.g., elevated sessions, policy violations) must be manually logged into the PSA, delaying incident response.
Billing Inefficiencies: License usage and PAM adoption data are reconciled manually, creating billing errors and revenue leakage.
Reporting Gaps: Compliance and audit logs from Keeper PAM aren’t automatically included in client-facing reports.
Onboarding/Offboarding Overhead: Provisioning and deprovisioning privileged accounts across multiple clients is repetitive and error-prone.
Competitive Pressure: Other MSPs that offer integrated, compliance-ready PAM services are more appealing to security-conscious clients.
The Solution With MSP Interfaces Custom Integration:
MSP Interfaces designs integrations that connect Keeper PAM directly with the MSP’s ecosystem:
PSA Integration: Privileged access events automatically generate PSA tickets with the right client and SLA priority.
RMM Automation: Suspicious PAM events can trigger automated remediation workflows, such as credential rotation or session termination.
Billing Integration: License usage and PAM adoption data flow into PSA billing for error-free invoicing.
Reporting Integration: Access logs, compliance reports, and audit trails feed directly into dashboards and client reports.
User Lifecycle Automation: Privileged account provisioning and offboarding sync automatically with PSA, Active Directory, or HR systems.
The Business Outcomes:
Cost Savings: Reduce technician and admin time spent on manual logging, reporting, and reconciliation.
Scalability: Expand PAM services across more clients without increasing staff overhead.
Accuracy: Eliminate human error from ticketing, billing, and compliance reporting.
Competitive Advantage: Position the MSP as a proactive, compliance-ready partner offering next-level credential security.
Client Trust: Demonstrate compliance and security through automated, transparent reporting.
With MSP Interfaces, Keeper PAM becomes more than a security tool—it becomes a scalable, efficient, and profitable part of your MSP service delivery.