ITGlue
You’ve Got IT Glue. But You’re Not Getting Everything Out of It.
You’ve invested in IT Glue to centralize documentation, improve tech efficiency, and scale smarter. But let’s be honest:
The off-the-shelf integrations you’ve tried?
They barely scratch the surface.
Your team is still flipping between systems.
Manual data entry is creeping back in.
Valuable documentation is siloed instead of driving automation.
That’s where MSP Interfaces comes in.
We design custom-built integrations that unlock the full power of IT Glue by connecting it directly to the way your business runs.
🔄 Go Beyond Basic Syncs
Out-of-the-box connectors might copy configurations from your PSA or RMM.
We build workflows that do more:
✅ Automatically update passwords, documents, and flexible assets based on PSA tickets
✅ Use IT Glue data to enrich service tickets and client dashboards
✅ Detect new devices or users and auto-create related items in IT Glue
✅ Trigger offboarding workflows when users or assets are removed
📈 Built for Growth
As you scale, so does your documentation overhead.
Manual processes lead to gaps. Gaps lead to mistakes. Mistakes cost clients.
Our integrations solve that with:
Dynamic data flows between IT Glue and your PSA, RMM, SIEM, and other MSP tools
Full CRUD support: we create, update, and delete assets—accurately and at scale
Webhook automation that makes documentation an active part of your operations
🧠 Make Your Documentation Work For You
You’ve already got the data in IT Glue.
Now let’s make it automate your business.
MSP Interfaces gives you the integration depth your stack deserves.
No middleware. No half-measures. Just intelligent automation.
Let’s talk about turning your documentation into a competitive advantage.
Use Case: Turning IT Glue Into the Command Center of a Scalable MSP
The Problem: IT Glue Isn’t Integrated Into the Process
Every new client means entering the same data into multiple platforms.
Critical intel from their SIEM isn’t linked to documentation or devices.
Device and license orders from Synnex aren’t reflected in IT Glue configs.
Reporting in BrightGauge lacks context because IT Glue is disconnected.
The result? Delays. Errors. Lost visibility.
Operations are choking on scale.
The Solution: Custom IT Glue Integration from MSP Interfaces
MSP Interfaces builds direct, API-level integrations between IT Glue and the MSP’s entire operational toolset—creating a centralized, automated documentation ecosystem.
🔧 What Gets Integrated and Automated
📦 Synnex Purchasing Portal → IT Glue
Automatically create or update configurations when new hardware or software is ordered.
Link purchase metadata (PO, license keys, vendors) to assets in IT Glue.
Maintain an always-current asset inventory without lifting a finger.
🛡️ SIEM → IT Glue
Sync user and asset threat activity directly into related IT Glue configurations or flexible assets.
Document security incidents alongside affected systems—improving forensic workflows and compliance visibility.
📊 BrightGauge → IT Glue Sync
Extract tagged and structured documentation insights (e.g., password freshness, onboarding checklist completion) for executive dashboards.
Enable QBRs that show not just metrics—but maturity and documentation completeness.
📈 Business Outcomes
Benefit Outcome
Scalable Client Onboarding Automatically document assets, contacts, and credentials
Operational Efficiency Slash hours of manual entry every week
Improved Visibility Unified view of risk, inventory, and documentation status
Data Accuracy Consistent, error-free documentation across all systems
Competitive Advantage Faster onboarding, tighter service delivery, better QBRs
🧩 Why MSP Interfaces?
Custom-built for your systems, your clients, and your workflows
No middleware clutter—just clean, branded integrations you own
Built for MSPs who outgrow generic plug-ins and want real automation
“With MSP Interfaces, IT Glue stopped being a storage bin and became the hub of our MSP.”
Your tools don’t need to compete for your team’s attention—they need to work together.
Let MSP Interfaces make IT Glue the platform that drives your next phase of growth.